Terms and Conditions
How do I cancel an order?
We allow cancellations within 12 hours of placing your order. Please contact us to cancel your order. No Refunds will be issued once shipment occurs.
What payment methods do you accept?
We accept Visa, MasterCard, American Express, Discover, Apple Pay, and PayPal. We don’t accept personal checks or money orders.
How do I track my order?
Once your package ships, we’ll email you with tracking information.
Do you ship internationally?
We currently do not ship internationally.
What happens if my order is damaged or missing?
We can issue a refund or replace your missing, incorrect, or damaged items within 3 days of purchase. Please check your order as soon as possible. If anything is missing or incorrect, please contact us. It helps if you have your order number and a list of the items.
If your order is damaged, please take photos of the items, box, and labels and email it to us. If you choose a replacement, we’ll ship it to the original shipping address. If a package is sent to an incorrect address and returned to us, you are responsible for the cost to ship it again.
Are your products tax exempt?
No. Sales tax is added to every online order according to current taxation rules.
How do I return items?
Because the majority of our products are for personal use and product integrity is important to us, we do not accept returns. If you are unhappy with your purchase, we would love the opportunity to make it up to you - so please contact us.
What shipping methods do you offer?
USPS Priority Mail - Normally takes 3-5 days for delivery for Colorado and neighboring states, and up to 7-10 business days in other parts of the country.
UPS Ground - Normally a 3-5 day delivery time frame, depending on your location.
How long does it take for my order to ship?
Our processing time is usually 3 days, not including holidays and weekends. During the holiday season it can be up to 7 days.
Do you gift wrap and ship to a third party?
We do not offer gift wrap at this time, but are able to ship to anyone you request.
Do you offer bulk or special orders?
If you are interested in purchasing in large quantities (10 or more of an item), please contact us with your request.